Shipping Policy – PixelHexPC

Effective Date: January 6, 2025

At PixelHexPC, we are committed to ensuring that your order reaches you promptly and in perfect condition. This Shipping Policy outlines our procedures for processing, shipping, and delivering your order.

Shipping Options

We offer a variety of shipping options to suit your needs, including both domestic and international shipping.

Domestic Shipping (Within the United States)

We provide several shipping methods within the United States:

  1. Standard Shipping:

    • Estimated Delivery Time: 5-7 business days
    • Price: Calculated at checkout
    • Standard Shipping is our most affordable option, delivering your order within a reasonable timeframe.

  2. Expedited Shipping:

    • Estimated Delivery Time: 2-3 business days
    • Price: Calculated at checkout
    • Expedited Shipping is ideal for those who need their order faster.

  3. Overnight Shipping:

    • Estimated Delivery Time: Next business day (if ordered by 12:00 PM CST)
    • Price: Calculated at checkout
    • Choose this option for urgent deliveries.

International Shipping

We are pleased to offer international shipping to most countries worldwide. Shipping fees for international orders are calculated at checkout based on the destination and weight of the package.

  • Estimated Delivery Time: Varies by country and shipping method.
  • Customs and Duties: International customers are responsible for paying any customs duties, taxes, or fees required by the destination country.
  • Shipping Methods: International orders will be shipped via trusted carriers such as UPS, FedEx, or DHL.

Order Processing Time

Orders are processed within 1-2 business days after they are placed. Business days are Monday through Friday, excluding holidays. Please note that orders placed on weekends or holidays will be processed the following business day.

Once your order has been shipped, you will receive a shipment confirmation email with a tracking number, which you can use to track the status of your delivery.

Shipping Fees

Shipping fees are calculated at checkout based on the selected shipping method and your shipping address. These fees may vary depending on the size, weight, and destination of your order. Taxes, duties, and customs fees (for international orders) will be added during the checkout process.

Tracking Your Order

Once your order has shipped, you will receive a tracking number that allows you to monitor the progress of your shipment. You can track your order by visiting the carrier’s website (e.g., UPS, FedEx, DHL) and entering your tracking number.

Lost or Damaged Shipments

While we take every precaution to ensure your order arrives safely, sometimes packages may be delayed, lost, or damaged during transit. If your order is lost or arrives damaged, please contact us immediately at info@pixelhexpc.com or call (507) 754-5046, and we will work to resolve the issue as quickly as possible.

Shipping Restrictions

We are currently unable to ship to the following locations:

  • PO Boxes
  • Military Addresses (APO/FPO)
  • Certain international destinations (subject to carrier restrictions)

Please check with our customer support team if you’re unsure whether we can ship to your address.

Contact Us

If you have any questions regarding our Shipping Policy or if you need assistance with your order, please don’t hesitate to contact us: