Payment Policy – PixelHexPC

Effective Date: March 14, 2025

Welcome to PixelHexPC! This Payment Policy outlines the payment methods we accept, security measures, refund eligibility, and other important details. By making a purchase on https://pixelhexpc.com/, you agree to the terms below.

1. Accepted Payment Methods

We offer a variety of secure payment options to make your shopping experience convenient and hassle-free.

💳 Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

💰 Digital Wallets & Online Payments

  • PayPal
  • Apple Pay
  • Google Pay

🏦 Bank Transfers

  • Available for select countries
  • Orders paid via bank transfer will be processed after payment confirmation

📌 Note: Some payment methods may not be available depending on your location.

2. Currency & Pricing

💲 Pricing & Currency

  • All prices on PixelHexPC are listed in USD ($).
  • If you are shopping from outside the U.S., your payment provider may convert the amount to your local currency at their exchange rate.

📌 Taxes & Fees

  • Orders may be subject to sales tax, VAT, or import duties based on your country’s regulations.
  • Customers are responsible for any additional charges imposed by their local authorities.

3. Secure Payment Processing

🔒 Your Security Matters!
We use SSL encryption and PCI-compliant payment gateways to ensure that your payment information is protected.

✅ Fraud Prevention Measures

  • All transactions are monitored for suspicious activity.
  • If we detect potential fraud, we may request additional verification or cancel the order.

📌 PixelHexPC will never ask for your payment details via email or phone. If you receive any suspicious requests, please contact us immediately.

4. Payment Authorization & Order Processing

✅ Payment Authorization

  • When you place an order, your payment method is pre-authorized to ensure funds are available.
  • The final charge is processed once your order is confirmed and shipped.

⏳ Order Processing Time

  • Payments made via credit/debit card, PayPal, or digital wallets are processed instantly.
  • Bank transfers may take 2-5 business days to clear before order processing.

5. Refunds & Cancellations

🔄 Order Cancellations

  • Orders can be canceled within 12 hours of purchase.
  • Once an order is processed, cancellations are not possible.

💵 Refund Eligibility

  • Refunds are issued only for eligible returns as per our Refund & Returns Policy.
  • Refunds will be processed to the original payment method used during purchase.
  • Processing times may vary depending on your bank or payment provider (typically 5-10 business days).

📌 Non-Refundable Payments

  • Gift cards and store credits
  • Shipping fees (unless the product is defective or incorrect)

6. Failed or Declined Payments

🚨 Common Reasons for Payment Failure

  1. Insufficient funds – Ensure you have enough balance before retrying.
  2. Bank restrictions – Some banks block international transactions. Contact your bank to allow payments to PixelHexPC.
  3. Incorrect details – Double-check your card number, expiration date, and CVV.
  4. Suspicious activity – If flagged as fraud, contact your bank to verify the transaction.

📌 If your payment is declined, try using another payment method or contact your bank for assistance.

7. Buy Now, Pay Later (BNPL) – Coming Soon!

We are working on integrating Buy Now, Pay Later (BNPL) services such as:

  • Klarna
  • Afterpay
  • Affirm

Stay tuned for updates on flexible payment options!

8. Contact Us

📍 Address: 3444 Poe Lane, Kansas City, Kansas, United States
📞 Hotline: 913-634-0066
✉️ Email: Contact@PixelHexPC.com
🌐 Website: https://pixelhexpc.com/

Customer support is available Monday to Friday, 9 AM – 6 PM (CST).